When initially going through the process of applying for a mortgage, we were having difficulties getting straight answers from our bank. In fact, they told us that we “should go see a ‘mortgage company.’” So, that is exactly what we did – we called Bob at Priority Mortgage. Bob met with us at our convenience, and on our time table. We could tell that he was very experienced, and he knew his business extremely well. Bob structured a loan approval for us very quickly. He and his team stayed on top of our file, from pre-approval to closing. All of our questions were always answered quickly the same day that we had asked them. Not only were all of our questions answered accurately, and all of our requests met, but our final numbers ended up being even better than initially forecasted. We couldn’t be happier in our new home, and we have Bob Hein to thank for his professional handling of our financing.